Charles and Minerva's Privacy Policy


Charles and Minerva is committed to protecting your privacy. This privacy statement explains data collection and use practices of the Charles and Minerva site (the ”Site“); it does not apply to other online or offline Charles and Minerva sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.


Charles and Minerva is presented by Charles and Minerva. By using the Charles and Minerva site you signify your agreement to all terms, conditions, and notices contained or referenced herein (the "Terms of Use"). If you do not agree to these Terms of Use please do not use this site. We reserve the right, at our discretion, to update or revise these Terms of Use at any time. Please periodically check Terms for changes. Your continued use of this site following the posting of any changes to the Terms constitutes acceptance of those changes. Charles and Minerva may, in its sole discretion and at any time, modify or discontinue the Service or any portion thereof; or limit, terminate or suspend use of the Service without prior notification to you.


At Charles and Minerva, one of our most important goals is to make your shopping experience as pleasurable, convenient, and worry-free as possible. For this reason, we have put in place firm privacy and security programs to keep our site safe and secure for all our visitors. All information gathered remains private and will never be sold or shared with anyone. All information submitted to Charles and Minerva stays at Charles and Minerva. Maintaining your privacy is critical to us. Because Charles and Minerva is an Independent retailer, security is also of utmost importance. We use the latest security methods and fraud detection techniques available to protect any and all information you give us. Because all credit card information transmitted online is encrypted in transit, it would be useless information should it be intercepted.


​​​​​​​We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about products and services, entering a contest, ordering e-mail newsletters, signing up for an event or training, or when purchasing. The personal information we collect may include your name, title, company or organization name, e-mail, phone, or home address and credit card information. 

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Some of our sites collect information about your hardware and software in order to provide a requested service. 

Charles and Minerva technical communities provide opportunities to interact with Charles and Minerva employees, experts, and your peers in order to share knowledge and news about Charles and Minerva products and related technologies. In order to avoid your e-mail address or other personal information from being gathered and used by others for inappropriate or harmful purposes. The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. 

In support of these uses, Charles and Minerva may use personal information to provide you with more effective customer service, to improve the Site and any related Charles and Minerva products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with Charles and Minerva, information collected by may be combined with information collected by other Charles and Minerva services.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Charles and Minerva products and services, and/or share information with Charles and Minerva partners so they may send you information about their products and services.

We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data.When you sign up for a newsletter or agree to receive promotional e-mail, may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.​​​​​​​


Some services on offer individuals the ability to publicly display certain personal information, such as for a Charles and Minerva partner who wishes to publish contact information as part of offering a business service. Participation in such services is always optional. 

Charles and Minerva occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. 

Charles and Minerva may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Charles and Minerva or the Site; (b) protect and defend the rights or property of Charles and Minerva and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of Charles and Minerva employees or agents, users of Charles and Minerva products or services, or members of the public. 

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Charles and Minerva and its controlled subsidiaries and affiliates without your permission. 

You can review and edit the personal information and contact preferences you provided at this Site by contacting Charles and Minerva. ​​​​​​​


Charles and Minerva is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. 

We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit. ​​​​​​​


If you have questions regarding this statement, you should contact We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Charles and Minerva welcome your comments regarding this privacy statement. If you believe that Charles and Minerva has not adhered to this privacy statement, please contact us electronically or via postal mail at the address provided on contact page and we will use commercially reasonable efforts to promptly determine and remedy the problem.